FAQ's

Can I add Gift Aid when I donate to The Cycle?

Absolutely! Through Gift Aid, any donation you give will be worth 25% more, at no extra cost to you. Gift aid donations are classified as unrestricted funds and help us carry out an array of work internally and on the ground.

How do I change or discontinue my recurring donation?

If you wish to make a change to your donation or donation method, please get in touch with us via [email protected]. We can then advise on the best way to do so.

Can I get a receipt for my past donation?

Of course! If you haven't already received one please be in touch via [email protected] and we will get this sorted!

What do you do with my information?

Please see our privacy policy.

Can I restrict my donation to a specific pillar or your work?

We entirely respect that some of our donors have specific interests and areas they’d like to support. Via our donation portal you have the option to select which are you’d like to support. Alternatively you can follow these links here:

Donate to Water
Donate to Women
Donate to World

Can I mail my donation?

If mail is your messenger of choice then please send your donation to:

PO Box 5392
Westbury
United Kingdom
BA13 9BR

Can I receive a refund?

If you feel you no longer wish to support us or a donation was made in error please write to us via [email protected]